Legal

Privacy Policy: How Vidizzy Handles Your Data

We collect what we need to run live video chat, keep it safe and improve it, and nothing more than that. Here is what that means in plain English.

  • Last updated 2 November 2026

1. What we collect

  • Account and session information such as a user ID, login details and the settings you choose.
  • Device and usage information such as browser type, device model, IP address, approximate location derived from it, language, pages viewed, buttons used and how long you stay.
  • Purchase information. When you buy coins, our payment providers process your payment details. We receive confirmation and a transaction reference, not your full card number.
  • Messages you send to us by email and what is in them.
  • Reports you make about other users, and reports others make about you.

During a chat, your live video and audio (or text) are transmitted between you and the person you are matched with. Treat anything you say or show as something the other person can see and hear.

2. How we use it

  • To run Vidizzy: match you with other users, connect calls and process coin purchases.
  • To keep the service safe: investigate reports, spot abuse, and enforce the community guidelines and terms.
  • To understand and improve the service: for example, which pages are useful and where people get stuck.
  • To answer your messages and meet legal obligations.

3. Cookies and analytics

We use cookies and similar technologies to keep you signed in and remember preferences. We also use Google Analytics 4 to measure how the site is used, such as page views, clicks and the steps people take before they leave. This data helps us find confusing pages and fix them. You can limit cookies in your browser settings or use Google's opt-out tools, though some features may then work less well.

4. Who we share data with

We do not sell your personal information. We share it with service providers who help us run Vidizzy (hosting, real-time video infrastructure, analytics, payments and support tools), who may only use it for that purpose. We may also disclose information if the law requires it, to protect someone's safety, or to enforce our rules. If the business changes hands, your information may transfer to the new owner under this policy.

5. International transfers

Vidizzy is used around the world, and our providers may process data in countries other than yours. Where required, we use appropriate safeguards for those transfers.

6. How long we keep it

We keep information only as long as we need it for the purposes above, to resolve disputes and to meet legal requirements. Report records may be kept longer to protect other users.

7. Your choices and rights

Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal information, and to object to some processing. To make a request, including asking us to delete your data, email support[at]vidizzy.cc (replace [at] with @) from the contact page. We may need to verify it is you before we act.

8. Age

Vidizzy is for adults aged 18 and over. We do not knowingly collect information from anyone under 18. If you think a young person has used the service, tell us and we will delete the account and data we hold.

9. Security

We use reasonable technical and organisational measures to protect your information. No system is perfectly secure, so please also protect your own login and follow basic video chat safety tips.

10. Changes and contact

We may update this policy and will change the date above when we do. Questions? Reach us through the contact page.

Want your data deleted?

Email us from the contact page and we will help.

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